Cannot Connect To WIFI Successfully?
1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi)
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.
3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..
Reset
Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.
1.Why Reset:
Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
2.The Steps:
Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing “di” sound, when hearing ‘Reset to be defaulted setting’ sound, then camera reset successfully.
3.After the reset, user can start to connect it by WIFI.
FAQ -Cloud Storage Wifi Camera
1）Have to buy cloud storage service?
This camera has cloud storage and ordinary card storage capabilities, do not want to buy cloud storage, you can insert a sd card for recordings.
2）What can we do when the camera be stolen?
Do not worry,camera with cloud storage capabilities, video stored in the cloud server, the camera was stolen, the videos can be found by cloud storage account.
3）Does cloud storage camera can support recording for SD Card and cloud storage at the same time？
Yes. Support SD Card and cloud storage recordings at the same time if you put SD Card and purchase cloud storage service
4）Which cloud service company you use？Is it free ？
We use Amazon cloud server. Yes we offer 15-day-long cloud service,everyone can enjoy the cloud storage service for free,after that you can choose to pay for the service with a low cost.
5）How to protect privacy of individual from Cloud?
The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013，it with High safety certification
K***v –
Three houses already. All work well. The app is also OK. I take Now friends-acquaintances.
Sensor Size: 720P-White Plug Type: EU Plug
d***o –
Excellent camera easily programmed excellent video and photo
Sensor Size: 1080P-White Plug Type: EU Plug
g***r –
Product super. The Seller sent immediately. Create one order 11.11 Ukrainu parcel arrived 29.11
Plug Type: EU Plug Sensor Size: 1080P-White add 32GB
J***Z –
Super well packed, running quite at first impressions, let’s see Q Tal behaves for hours on, highly recommended. Application of the best in Spanish! Very complete and pretty fluid movement! I recommend 100% I ‘d buy again, super discreet
Plug Type: EU Plug Sensor Size: 1080P-White
S***n –
Came quickly, packed well. Works great. Seller respect and wishes of luck. I recommend!
Plug Type: EU Plug Sensor Size: 1080P-Black
Z***k –
Price-quality. Setup is understandable. Delivery is fast. I recommend.
Plug Type: EU Plug Sensor Size: 1080P-White
H***n –
Do this Cam received quickly, packaging can better, not yet connected continued in the complementary feedback.
Plug Type: EU Plug Sensor Size: 1080P-Black
D***v –
It came for a month in Mo packed qualitatively, the box is not crumpled, connected to the Wi-Fi immediately, I recommend the seller
Plug Type: EU Plug Sensor Size: 1080P-White
J***e –
Good packing, nice cam n setup in 5 mins. Special thanks for the seller, still working hard to commit the deal in these difficult time in China. Many thanks.
Sensor Size: 1080P-Black Plug Type: US Plug
J***n –
February-24-2020. Buyer has confirm receipt with seller store and all is good seller , thank you so much seller
Sensor Size: 1080P-Black Plug Type: US Plug
K***s –
totaly amazing ! this camera is so good! easy to instal! and the people how sell the camera are so friendly realy! when i get my salaris i order the next camera wow so good! thank you so mutch. and so fast shipping ! greatings and i wish you the best in life NAMASTE
Plug Type: EU Plug Sensor Size: 1080P-White add 32GB
T***v –
The parcel arrived in Ukraine in 13 days. The product description corresponds. We’ll try how it works.
Plug Type: EU Plug Sensor Size: 1080P-Black add 32GB
V***o –
Delivery to Minsk: January 5-February 27. Perfectly packed. Without damage. Everything works: transmits both video and sound! Spinning! Super! I recommend!
Plug Type: EU Plug Sensor Size: 1080P-Black
f***a –
Ordered 20.01. 26.02 came. Packing is good. Whole. The seller put a gift in the package-a memory card for 32 hectares .. Thank you. The seller respect and respect… I recommend it… in the work did not try ..
Sensor Size: 1080P-White add 32GB Plug Type: EU Plug
E***a –
Very good image quality doing day and night. Easy configuration
Sensor Size: 1080P-Black Plug Type: EU Plug
C***s –
Super useful.
Much better than I expected.
THE packaging was damaged, but not affect the Camara.
Recommend this seller.
I Am very glad
Plug Type: EU Plug Sensor Size: 1080P-White
w***w –
Meka supiriyatama Veda. Ganna un ganilla Kisima Aulak NE.
Product is very good ..
Thanks seller.
Plug Type: UK Plug Sensor Size: 720P-White
A***l –
Compatible with description
Plug Type: EU Plug Sensor Size: 720P-Black
A***l –
Cool Camera, connected to the internet, everything works, I’ll still take it, I think it’s better to hang on the ceiling. A little slow down. Put in the next room from the router and works. Overall satisfied.
Plug Type: EU Plug Sensor Size: 1080P-Black
S***l –
Great seller. Item came in perfect condition and fast too. The camera works great… very clear picture.
Plug Type: UK Plug Sensor Size: 1080P-Black add 32GB